We need to ensure 100% prevention of risk of disease so we request that all rabbits boarding are vaccinated for the protection of VHD or HVD (Viral Haemorrhagic Disease) and MYXOMATOSIS ('Myxi' or 'Myxo') (please bring their vaccinations cards with you on arrival as they cannot be accepted without this important documentation).  

NO rabbit under any circumstances whatsoever will or can be boarded without this essential requirement. (All rabbits in our sanctuary are fully vaccinated with VHD and Myxomatosis every 6 MONTHS.

Please be aware that first vaccinations for rabbits seeking  boarding require a minimum of 2 weeks between vaccines. PLEASE DO NOT board your rabbits on the SAME DAY as their vaccination as this will cause extreme unnecessary stress to your rabbit with a trip to the vet followed with a change in environment (they should ideally return to their normal accommodation to relax and recover).

We all know but would remain to dismiss the fact that small animals can hide & harbour disease or illness (as they do in the wild) in order to protect themselves from predators.  It is for this reason that small animals can become ill extremely quickly at the last minute sometimes resulting in them passing away without any signs or warning.  We mentioned in our Memory to LUMPY that he seemed perky and well before his sad and unforgettable passing.  We should all understand that pets can pass away at any given time if this is due to old age.

In the extreme circumstance that your pet passes away whilst boarding with us we will inform you or your emergency third party to discuss this matter or if you have left instructions we will follow your personal wishes and there is a facility for you to disclose any personal wishes on our Veterinary Authorisation Form. 

We understand that this would be an upsetting time for you as their owner however please understand this would also be a heartfelt time for ourselves whilst they were in our care.  Our local vet will be happy to keep your recently departed pet safe until your return and this would be at NO CHARGE to you until your personal wishes have been fulfilled or collection of your pet.

Pets that are in shared accommodation and need to be separated during their boarding because of disease or injury or to protect them from further injury from their partner will be charged an additional fee for additional accommodation. 

We are unable to accept any liability in the event of your pet becoming ill from disease or injury or passing away during their boarding and all pets are left with the understanding that they are left at the owner's risk.  Please therefore understand that your pet will be treated as a member of our family whilst boarding with us and it would be as much as a trauma to us as it would be to you if any unforeseen circumstances took place whilst they were spending their holidays with us!

ABANDONED PETS

When the agreed departure date arrives but the owner does not arrive to collect their pet(s) then we will attempt to contact the owner on the information provided to us at the time of booking or we will contact a third party if known to us to enquire as to the delay. We understand that there may be a perfectly warranted reason for a delay; (ill health or flight delays) this is why we will continue to board pet(s) for a further time until hopefully contact is made. An additional daily rate will be added to the final invoice for extra boarding days. Should no contact be forthcoming beyond an additional seven days then we will reluctantly contact the relevant authorities to arrange for the pet(s) to be fostered or rehomed due to abandonment. We accept no liability for taking this course of action and consider the welfare of the pet at all times.

PAYMENT

We DO NOT ask for a deposit at the time of booking as we accept all bookings in good faith and look forward to you & your pet(s) arriving on the agreed date & time. If for any unforeseen reason you do need to CANCEL prior to your arrival date we would appreciate you contacting us at the earliest possible convenience in order that we may offer that place to another to avoid disappointment to them. 

LATE CANCELLATIONS

We would like you to consider that very short notice cancellations made on by you shortly before your pet is expected to arrive for boarding could cause disappointment to others wishing to board with us because of your booking.  If you do need to cancel very short notice we would ask you to consider a voluntary donation of £10 in absence of your pet boarding with us.  Any non-arrivals without notice of cancellation will be invoiced for a   no-show fee of £10 per week per pet. 

Full payment by cheque is required on arrival as cheques require time for clearance.  Full payment by cash can be made on collection of your pet(s).

Please NOTE that currently there are NO licensing laws for the boarding of small animals (only for catteries and kennels) therefore it is important for all owner's to note that all pets are left at the owner's risk. 

LUMPY LODGE is a lovely little family run home from home retreat for your loved ones situated in the tranquil setting of our own home.  On the border of East & West Sussex coastline in a town called Portslade by Sea.  Linked closely to many seaside towns close to the City of Brighton & Hove.

Situated south of the Sussex South Downs but within easy reach of towns situated to the north, such as Steyning, Small Dole, Henfield, Burgess Hill, Horsham and Ditchling.

LUMPY LODGE is located between Trafalgar Road & Beaconsfield Road in Portslade-By-Sea & lies between the coastal road A259 and the A270 (near the Tates Garage traffic lights on the Old Shoreham Road) see map.   Linked closely by the A27 bypass.  Also within easy reach of the A23(M23) to Brighton taking the A27 exit to Worthing and follow the map.    We are  accessible from Beaconsfield Road where you will find easy car parking in the car park adjacent to Beaconsfield Road and the pink painted house. LUMPY LODGE is sign-posted.